The single most important issue to purchasers of bakery equipment is post sale support. Post sale support is inherent to our company philosophy.
We have addressed this by offering our services around the clock to our valued clientele. Our 24 HOUR SERVICE LINE is in place for your use 365 days per year. With this our clients will be given one of three options:
(a) we visit you to rectify technical problems,
(b) we have the nearest factory service representative set up an appointment with you, or
(c) we walk your technician through repairs over the phone, in real time.
For service inquiries, contact Bill Temos. You can contact Bill by either calling at 1-800-665-EMCO (3626) (Ontario and US Residents only), or 905-856-1820. You can send your inquiry by e-mail to bill@cinelli.com or you can fill out our Online Service Inquiry form.
Parts
Parts availability is never a problem here at G. CINELLI - ESPERIA CORPORATION®.
Due to the fact that we manufacture our own equipment, down time due to
part availability is never an issue for our clients. Our parts inventory
is quite possibly the most compressive in the industry - bar none. We
ship parts anywhere in the world via courier.
Need a part for your G. CINELLI - ESPERIA CORPORATION® equipment? Please have the following information ready when you call or e-mail:
a) Machine
Model Number
b) Machine Serial Number
c) Part Description
d) Part Number Required
e) Your Company Name
f) Your Company Contact
g) Your Company Address
h) When and/or How would you like it shipped
For part
sales inquiries, contact Bill Temos. You can contact Bill by either calling
at 1-800-665-EMCO (3626) (Ontario and US Residents only), or 905-856-1820.
Or fill out out the convinient On-Line Part Order
Form.
[ products | news & events | new products |
company profile | contact us | testimonials ]